Shipping & Returns Policy

Effective Date: 07/13/2025

Every item at DebbieDewdropCreations is handcrafted with care, and we want your experience to be just as lovely as the art itself. Below you'll find details about how we handle shipping, delivery, and returns.

1. Processing Time

Orders are typically processed within 2–3 business days after purchase.

Please note: Custom or made-to-order items may require additional time. If there’s any delay, we’ll reach out to you directly.

2. Shipping Details

We currently ship to addresses within the United States using trusted carriers such as USPS and UPS.

- Shipping costs are calculated at checkout based on item weight and destination

- Once your order ships, you’ll receive a confirmation email with a tracking number

- We are not responsible for shipping delays once the package leaves our hands

3. Lost or Delayed Packages

We do our best to help track down any delayed or lost packages, but DebbieDewdropCreations is not liable for delays caused by carriers, weather, or incorrect addresses provided at checkout.

✅ Please double-check your shipping address before placing your order to avoid delivery issues.

4. Returns & Exchanges

Due to the handmade nature of our products, all sales are final.

- We do not accept returns or exchanges unless:

- The item arrives damaged,

- The item is defective, or

- You received the wrong product

5. Damaged or Incorrect Items

If something’s not right with your order, we’re here to make it right.

Please contact us within 7 days of delivery at [email protected], and include:

- Your order number

- A clear photo of the item and its packaging

- A short description of the issue

We will gladly offer a replacement or refund if the problem was on our end.

6. Return Shipping

If a return is approved due to damage or error, we will cover return shipping costs.

We do not cover return shipping for:

- Buyer’s remorse

- Incorrect information submitted during checkout

- Unwanted gifts or changes of mind

7. Contact Us

Have questions about your order or our policy?
We’re happy to help. Reach out anytime at:
📧 [email protected]